Q: How do I apply?
- Visit our available properties for the online application, this is the fastest, least expensive and easiest method!
Q: What is required?
- Non-refundable application fee
- Valid photo ID
- Authorization form
- Contingency form
- Income verification
- Color photo of pet(s), if applicable
Q: Who must apply?
A: NC Law requires that all adults (18 years of age and older) that plan to live in the home must be listed on the lease in order to have a legal right to inhabit the property. Therefore, each adult who will live in the home must apply and be approved!
Q: How much can I qualify for?
A: Typically, we require monthly household income of applicants to be three times the lease payments. If there is more than one adult living in the home then we will combine the monthly income for all adults that would reside in the home. For example, if the monthly rental rate is $500 than the gross monthly rental rate of the applicants must be at least $1,500.
Q: How do you verify employment?
A: Employment status will be verified with the current employer. You will need to submit two of your most current paycheck stubs. If you are in the midst of starting a new job, we will then contact the future employer.
Q: What if I do not have credit or have a very low credit score?
A: Guarantors will be accepted for applicants who are solely denied based on credit. Guarantors are not considered for applicants that fail to meet income, rental history, employment or criminal background qualifications. Only one Guarantor per house is permissible. Guarantors may be relatives or an employer; friends may not serve as a Guarantor. The Guarantor must submit an application, pay the application fee and provide all necessary supporting documents. Guarantors must have a gross monthly income of 4 times the monthly market rent and meet all other screening criteria. The Guarantor will be required to sign the lease as Guarantor and a Guaranty of Lease which must be notarized. If Applicant that qualifies for a Guarantor but cannot secure a Guarantor, than a suitable option for this applicant would be to pay the lease in full at the time of lease signing.
Q: What items on the thorough Criminal and Credit Screening Report may negatively impact my application?
- Felony convictions (within the past 10 years)
- Violent misdemeanors (within the past 10 years)
- Any convictions for sexual assault over any period of time
- Inclusion on the OFAC terrorist watch list
- Severe financial delinquencies
- Unpaid civil judgments
- Items referred for collection
- Prior Summary Ejectment filings within the past 7 years
- Current bankruptcies
Q: Do you accept pets?
Q: Do I need Renters Insurance?
A: Yes, our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. Any loss from the risks of damage, destruction or loss resulting from theft, fire, storm and other hazards and casualties are your sole responsibility. A valid insurance certificate will be required prior to picking up your keys.
Q: What am I responsible for as a resident?
Typically, all residents are responsible for:
- Securing all utilities for the home, unless otherwise provided
- Lawn care, unless otherwise provided
- Changing the furnace/air conditioning filters regularly
- Minor repairs to your home, including, but not limited to, to replacing light bulbs and clogged drains
- Changing the smoke detector batteries during tenancy (these are new when you move in)
- Pest control
- Complying with all Homeowner Association Rules
- Following the terms of your lease
Q: What do I have to pay prior to moving in?
A: You are responsible for paying the security deposit within 2 business days of application acceptance. You are responsible for paying the first month's rent, $100 admin fee, as well as any other applicable fees (ex: pet fee, pet documentation fee, expedited move-in fee, etc) at the time you pick up the keys prior to occupancy. Should you move in three days prior to month end, you will also be responsible for paying the following months full rent.
Q: How can I pay rent after I move in?
A: Rent can be paid by personal check, cash (at a CheckFreePay® retailer of your choice), money order, or WebPay through your account online (processing fee applies) until the fifth of the month. After the 5th of the month we will only accept rent in the form of certified funds. Additionally, late payments must include the late rent charges or they will not be accepted. We also offer direct draft of your checking account, at no additional fee. Please click here for a copy of our ACH authorization form.
Q: How do I turn on utilities at my future home?
A: It is the responsibility of the residents, unless the utilities are included in the lease, to secure utilities (water, electric, gas, etc) for their residence. It is the responsibility of every resident to supply WRITTEN confirmation from the utility company showing an active account prior to picking up the keys to their new home. The verification must have the resident's name, address of leased home and date that service was transferred/started. Please see the Utilities section of our website for utility contact information.
Q: When is rent due?
A: Rent is due on the 1st of the month and late on the 2nd. Rent must be in our office by the end of the business day on the 5th of the month in order to not incur a late payment penalty. If you pay rent after the 5th of the month there is a late rent charge that is assessed equal to $15, or 5% of your total rent, whichever is greater. Any current month rental payments received after the 5th of the month must be in the form of a certified check or money order; no personal checks will be accepted after the 5th. Additionally, all payments made after the 5th must include the applicable late fee.